How to contact us

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Do you have a question? Click here to see the answers to our most frequently asked questions.

 

Do you need to return something to us? Click here to see our returns policy or click here to download a copy of our returns form.

Our customer service team is here to help Monday to Thursday 08:00 to 18:00 and Friday 08:00 to 17:00

What is your query about?

Quote/new order:

If you are unable to complete your order online or need further product information, we recommend you email us at sales@mailspeedmarine.com

as first point of contact. All customers'emails are dealt with in chronological and priority order.

Alternatively you can call us on  01342 710618- please note that we'll do our best to answer your call as soon as possible. However during peak season months (April to August) you may experience some waiting time.

Our phone lines are manned Monday to Friday - during out of office hours, we recommend you contact us by email.

 

Update on existing order/Technical issue with our website:

We again recommend you contact us by email  to ensure your query is dealt with in the most efficient way

customerservices@mailspeedmarine.com

Alternatively you can call us on  01342 710612

 

General feedback on our customer services:

Email us at feedback@mailspeedmarine.com

 

Discuss your experience of shopping with us on our sister boating forum Practical Boating.

  

Want to write to us?

Here's our Head Office address:

Mailspeed Marine

Falcon Park

Hophurst Lane

Crawley Down

West Sussex

RH10 4XF

 

Or send us a fax on 01342 716913

 

 

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