Returns

Mailspeed Returns Policy

For information please call our returns team on 01342 710544

NOTE: Christmas returns - Any purchase made as of Monday 28th November 2011 can be returned up until Tuesday 31st January 2012.

• You may return any items within 28 days for a full refund or exchange.
• Please return goods in a re-merchantable condition.
• Ensure all goods are carefully packaged.
• If an item is received faulty or damaged, please return with proof of return postage.
• International returns, please call or email for advice.
• If an item is faulty it will be returned to the manufacturer for testing, this may take up to 28 working days. If no fault is found a service and postage charge may be incurred.
• Rope, Webbing or Chain is subject to a 15% handling charge upon return.
• This will not affect your statutory rights.